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Error message PWC5243 - c06362513

When using the PrintWhere application the error message PWC5243 is displayed.

The error message PWC5243 indicates there is a communication issue from the PrintWhere application to the service, specifically the Central Print Services (CPS). To troubleshoot complete these steps:

  1. Verify if connection to the CPS exists by navigating directly to on the machine where the CPS is installed
  2. Validate that the hard drive of the machine hosting the PrinterOn Enterprise solution has enough space, ( PrinterOn recommends minimum 5 Gig free hard drive space)
  3. Corruption might exist within the cps_config.xml file, details on resolving these issue are addressed here: CPS Component offline


Applies to PrinterOn Enterprise 2.x and later