How to download the PrinterOn Enterprise solution log files - c06306616

The PrinterOn Enterprise solution logs by default are stored in multiple folder locations. The steps below will provide the administrator of the PrinterOn Enterprise solution the steps to collect the logs using the PrinterOn Configuration Manager.

1. Login to the PrinterOn Configuration Manager.
2. Select the 'Download Support Package' button.
3. Save the file when prompted to an accessible location.

NOTE:

Applies to PrinterOn Enterprise 3.x and later.