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Not all my printers show up in the mobile app when searching for the printers - c06379330

If some of the printers are showing in the search but not all the printers, try the followings:

  1. log into PrinterOns' web site as an administrator of the service:
  2. Validate all the printers have the exact same address
  3. Validate none of the printers are showing as "Show in Searches" on the right hand side link
  4. Click on "Set Address link" to the right hand side of the printer to see the correct address and the correct GEO location information. If necessary, click on the MAP button to get the correct GEO coordinates and save the settings