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  3. Print Preview does not show user an image of document within mobile app, but the Preview folder is created locally - c06343589

Print Preview does not show user an image of document within mobile app, but the Preview folder is created locally - c06343589

Symptom:

Preview folder gets created successfully: (eg. C:\ProgramData\PrinterOn Corporation\PONData\s3ninja\data\s3\previewbucket\Preview),

You can see print jobs and view the images of the files to be printed:

(eg. C:\ProgramData\PrinterOn Corporation\PONData\s3ninja\data\s3\previewbucket\Preview\1000393_74944790-f96a-01d2-e300-a8e40022285a\page_1.jpg

However, the end user only sees a blank page for each number of pages of the document.

Resolution:

Open port 9444 inbound on the PAS server hosting the preview