Updated: 09 April 2022

User Lookup Test fails in Enterprise 3.x - LDAP: error code 3 - Timelimit Exceeded - c06343562

When logged in on PONconf, and on User Lookup for PrintAnywhere, the test button is failing. CPS log files show the following error

  • Timelimit Exceeded Example Log file location: Local Machine.zip:.\CPS-7a0d618b-27fe-4ffa-948a-47de8ebf1d16.zip:.\cps.log String to search for: TimeLimitExceededException: [LDAP: error code 3 - Timelimit Exceeded]; remaining name 'DC=NA,DC=jnj,DC=com'

Resolution - uncheck the "E-mail Address Wildcard Search" box. This is an issue seen in v3.2.2