Updated: 09 April 2022

Cannot discover printers from Location tab of iOS or Android app - c06234545

Unable to locate specific printers listed in the PrinterOn public directory by going to the location tab on the PrinterOn mobile application.

  • Log into the PrinterOn web administration at www.printeron.com/administrators
  • Navigate to the Printers tab.
  • Click the Set Address link from the Options list next to your printer.
  • Click " Get Geo coordinates ".
  • Based on your address details, the map will drop a pin on your location.
  • Zoom in to confirm accuracy.
  • Click Save .
  • Click Save again to confirm.
  • Try searching from the Location tab again.

NOTE:

Applies to PrinterOn mobile application 3.x and later.