Error 1067 starting the Print Delivery Gateway - c06236094

Error message received when trying to start the Print Delivery Gateway (PDG) component using the PrinterOn configuration Manager or using the Microsoft Windows service panel.

This occurs when the properties file that stores the configurations saved for the PDG is corrupt or no longer accessible.

Corruption can happen when the PDG component is accessing the file and a power outage or no additional disk space available occurs and interrupts the operation.

Steps for resolution:

• Check the gateway.properties file and see if the size shows '0' bytes, the file is located here by default:
  C:\ProgramData\PrinterOn Corporation\PONData\PDG\gateway
• Replace the corrupted file with a backup of a previously saved copy of the gateway.properties file.

NOTE:

Applies to PrinterOn Enterprise 3.x and later.

This solution requires that a previously manually taken backup of the PDG properties file be used to restore the solution.