Error Print Error: Not Found" when submitting a print job through the web submission method" - c06242689

Using the steps below the administrator of the PrinterOn Enterprise solution can troubleshoot issues related to 'Print Error: "Found"'.

Symptoms :

• When submitting a print job through the web submission page, processing aborted message is presented.
• JOB ID shows N/A.
• Error appears showing 'Found' with a red background.

Steps to troubleshoot :

1. Verify the address specified within the Central Print services (CPS) in order to communicate with the PrintAnywhere Server (PAS).
   • Login to the PrinterOn Configuration Manager, select Advanced Components.
   • Select configure on the Central Print Services.
   • Select the Advanced tab.
   • Review information in the PrintAnywhere Server URI field.
2. Confirm that access from the machine hosting the Central Print Service is available for the address.
   • Firewall access might be required (allowed or enabled) in the event the CPS and the PAS are on different machines or different subnets.

NOTE:

Applies to PrinterOn Enterprise 3.x and later.