Updated: 09 April 2022

Exchange mailbox configuration for multiple printer addresses - c06231888

Distribution Groups (recommended):

  • Create 1 mailbox for PrintAnywhere to monitor. eg. mobileprint@company.com
  • Create as many Distribution Groups as you have printers with aliases that match your printer name.
    e.g. mobileprinting.germany@company.com, mobileprinting.interim@company.com & mobileprinting.italy@company.com
  • Once the Group is created, add the mailbox created for PrintAnywhere as the only member of the group.
  • To do this, do into the Distribution Group Properties.
  • Click the Members tab.
  • Click “ Add
  • Locate the mailbox created for PrintAnywhere .
  • Click " OK " to apply changes.

Mail forwarding:

  • Create individual Exchange mailboxes for each print device.
  • Each mailbox’s email address should correspond to the PrinterOn printer email address.
    eg. mobileprinting.germany@company.com, mobileprinting.interim@company.com & mobileprinting.italy@company.com
  • Also create one central mailbox; PrintAnywhere will monitor the central mailbox for incoming jobs.
    eg. mobileprint@company.com
  • For each printer mailbox, “automatic e-mail forwarding” must be configured. This will automatically copy messages from the printer’s mailbox to the central PrinterOn mailbox.
  • To set this, go to the Mail Flow Settings tab of the printer mailbox, highlight Deliver Options & press “ Properties ”.
  • Enable “ Forward To ” and browser to locate the central mailbox that PrintAnywhere will monitor.
  • Click " OK " to apply changes.

Aliases (recommended only in non-ActiveSync environments):

  • In non-ActiveSync environments with small numbers of printers, you can create aliases on a single mailbox.
  • Create 1 mailbox for PrintAnywhere to monitor eg. mobileprint@company.com
  • Open the Properties of this mailbox.
  • View the E-Mail Addresses tab.
  • Click " Add " and create as many Aliases as you have printers. They should match your printer names.
    eg. mobileprinting.germany@company.com, mobileprinting.interim@company.com & mobileprinting.italy@company.com
  • Click " OK " to apply changes.