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How to reset the administration password in PrinterOn Enterprise version 2.x - c06226831

Using the steps below the administrator of the PrinterOn Enterprise solution is able to reset the password for the Central Print Services (CPS) admin login .

  1. Open the Microsoft Windows service panel .
  2. Locate and stop the Apache Tomcat service .
  3. Navigate to the default directory ‘ C:\Program Files (x 86)\ PrinterOn Corporation\Apache Tomcat\conf ’.
  4. Delete the file named ‘ z.zd
  5. Restart the Apache Tomcat service in the Microsoft Windows services panel .
  6. Open the CPS admin page .
  7. Authenticate with these details:
    • Username: cpsadmin
    • password: cps
  8. Type in the new password (in 2.5 the minimum password requirements are:
    8 characters, 2 UPPERCASE, 2 lower case, 2 numbers and special character ( e . g ! @#$).
  9. Select ' Save Settings ’.