How to resolve Error: PTS71274 - c06234273
Using the steps below the administrator of the PrinterOn solution can resolve the issue: Error: PTS71274
ISSUE: The PrinterOn PrintConnect device displays the error message: Error: PTS71274. This error means that the PrintConnect device is unable to connect to the print site and be registered.
Steps to take:
Confirm the PrinterOn PrintConnect details are registered on the print site:
- Login to the PrinterOn.com web administration panel
- Select the software tab
- Confirm that the MAC details of the PrinterOn PrintConnect device are listed
Restart the PrinterOn PrintConnect device
- Try to restart the PrinterOn PrintConnect device to see if it would re-establish connection to the print site
Remove PrinterOn PrintConnect and try agai
- Select the Reset button to clear the PrinterOn PrintConnect details from the print site, then re-enter the information again
- Restart the PrinterOn PrintConnect device to re-establish connection
Applies to PrinterOn Public and PrinterOn PrintConnect.