I cannot find my PrinterOn Public printers in the PrinterOn mobile application - c06230617
Steps to troubleshoot the reasons why the PrinterOn Public printers are not appearing in the PrinterOn mobile application:
- Confirm the printer in the PrinterOn Public site is set to hidden or offline
- Confirm the printsite on the PrinterOn.com web administration site is set to online (vs. Hidden)
- Set the printspot to hidden and then switch back to shown and see if that change allows the printers to appear
- Validate the option for "Enable Document API Printing" is selected under the printer's required settings on the PrinterOn Public site at PrinterOn.com with the value of "https://www.printeron.net/DocApi"
Applies to PrinterOn Public