Lotus Notes mail integration: Install should be for Single User - c06231886
When installing the IBM Lotus Notes client on the machine where the PrinterOn Enterprise solution is being installed, it is important that the Notes install uses setup for a “ Single User ”, not “ Multi User ”.
The Lotus Notes client installation mode can be confirmed from the notes.ini file located by default in the “ Program Files ” directory.
If the notes.ini file is found in the “ User ” directory then the installation mode is ' multi user '.
When the Lotus Notes client is installed in ' Multi User ' mode some library files and configurations are not installed in the appropriate directories therefore the PrinterOn Enterprise solution cannot be configured for email printing.
Applies to PrinterOn Enterprise 2.x and later.