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Pre-Requisite for installing the PrinterOn Enterprise solution - c06230000

Before installing the PrinterOn Enterprise solution, review the system updates and changes that are required for the machine that will be used to install the solution. To download the latest release of the PrinterOn Enterprise solution navigate to the website here: PrinterOn Software download

To directly download the latest release of the PrinterOn Enterprise software, that executable can be found here:


  1. A dedicated physical server or virtual machine (Mandatory)
  2. Intel compatible processor with 2GHz multi-core processor (quad-core recommended)
  3. 4 GB RAM minimum for dedicated servers (8 GB recommended)
  4. 10 GB of disk space for PrinterOn software and third-party application (20 GB recommended)


  1. Windows Server 2012/2016 R2 with current patches all installed
  2. IE Explorer 10 or later with latest patches
  3. SSL Certificates - Recommended to deploy digitally signed SSL certificates from a recognized certificate authority – Please also refer to point 14 under Summary Overview
  4. Microsoft Office 2010 to 2016 including Word, Excel, PowerPoint and Visio. You should start each application included with Office at least once to ensure that they are properly installed and fully functional OR OpenOffice/LibreOffice - OR LibreOffice 5.0 or later (32-bit only)recommended. Only one of OpenOffice or LibreOffice should be installed at one time. You should start each application included with OpenOffice/LibreOffice at least once to ensure that they are properly installed and fully functional.

Software's that are included with the software

  1. Apache Tomcat
  2. Microsoft SQL Server Express 2014 or other instances of SQL Server installed
  3. Microsoft .NET Framework 3.5.1 and Microsoft .NET Framework 4 (installed by SQL Server)

The following software is either not installed or disabled:

  1. Internet Information Services (IIS) – If you have Internet Information Services (IIS) installed on your server, make sure that this is disabled. IIS interferes with the Tomcat installation.
  2. Microsoft SQL Software – Ensure that there are no other instances of SQL Server Installed

Network Communication

  1. For internal network communication, ensure that the server has inbound and outbound access on port 443.
  2. It is recommended, but not required, to have ports 80 and 631 available also.

Summary Overview

  1. You have your PrinterOn license file in a location that is accessible to the computer where you are installing your server.
  2. Your computer is running a supported version of the Windows Server software.
  3. Your Windows User Account is set to log on as local administrator and uses a non-blank password.
  4. You have logged in as this user prior to starting the installation.
  5. All Windows updates have been performed.
  6. Your computer has Internet Explorer installed.
  7. Microsoft Office and/or LibreOffice/OpenOffice is installed on this computer, using the same Windows User Account used to install
  8. PrinterOn software (see Recommended software).
  9. Each application included with Microsoft Office and/or LibreOffice/OpenOffice has been started once to ensure all startup processes are complete.
  10. IIS (Internet Information Services), if installed, is disabled.
  11. Microsoft SQL Server is not installed on this computer.
  12. Port 443 on your server is not currently in use by other services.
  13. Please note there is a new requirement as of version 4.0 to update the license file to reflect the server's address in order to support mobile app and PrintWhere submissions. Please follow the steps outlined in the technical release notes:
  14. Please note that from 1st Oct 2018, self-signed certificates will not worked with our solution especially for Mobile Apps and PrintWhere workflows. Here is a guide to install a Local CA -
    1. This change only affects non production scenarios such as POCs and tests
    2. For live production environments it is recommended that you use a valid trusted certificates signed by a reputable Certificate Authority.


Applies to PrinterOn Enterprise 4.x and later. For the most updated information, please review the technical release notes located on the web site and product releases section here: PrinterOn Product Releases