PrinterOn KB Powered By ePRINTit USA

PrinterOn Configuration Manager will not load, gives an error to review event logs - c06237433

Error received while trying to launch the PrinterOn Configuration Manager.

It's possible there might have been some updates to Java on the machine which would impact the component.

Please try these steps to resolve:

  1. Remove Java version 8 update 91 from the machine (it will ask you to reboot, decline).
  2. Install Java 8 update 51 from the installer package already on the machine under C:\Program Files (x86).
  3. Restart the machine.
  4. Open up the PrinterOn Configuration Manager.


If the steps above do not help, collect a copy of the event logs from the system along the PrinterOn server log files and contact PrinterOn support.