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PTS40010 Error - c06596860

If receiving this error message upon submitting a job via PrintWhere , or when attempting to select a print from the PrintWhere History tab, it indicates your user credentials have expired or need to be entered.

To authenticate:

  1. Launch the PrintWhere Printer Manager Tool
  2. Click Account Settings
  3. Click the Edit button and you will be prompted to authenticate against the service.
  4. Once you have been authorized and your authenticated username appears in the Username/Email field of the Account Settings window, you can attempt the action again.