Updated: 09 April 2022

PTS40264: This printer does not permit this mode of printing. - c06237341

When using the PrintWhere application to submit a print job to a printer on the PrinterOn Enterprise solution.

This error occurs when PrintWhere as a submission method has been disabled, to be able to submit a print job using the PrintWhere application this submission method must be enabled.

To enable the option on the PrinterOn Enterprise solution for the printer complete these steps:

  • Hybrid Deployment:
    • Login to the PrinterOn web administration panel by going to PrinterOn.com
    • Select the Printers menu icon.
    • Select the Required Settings option for the printer you would like to enable the PrintWhere submission method on.
    • Enable the PrintWhere option for that printer.
    • Select Save to commit the changes.
    • Submit another print request using the PrintWhere application.
  • On-Premise Deployment Mode:
    • Login to the PrinterOn Configuration Manager.
    • Select the Printers tab.
    • Select the '+' sign on the printer you would like to enable the PrintWhere submission method on.
    • Select Configure.
    • Select Workflow Options.
    • Select the Enable PrintWhere Printing option.
    • Select Apply Settings to commit the changes.
    • Submit another print request using the PrintWhere application.

NOTE:

Applies to PrinterOn Enterprise 3.x and later.

To validate the Deployment mode, login to the PrinterOn Configuration Manager and select the 'licensing' tab.