Scanning a printer's QR code and choosing Release Jobs results in Java error - c06237439
When using a printer's QR code for releasing non mobile application jobs, the PrinterOn Enterprise solution, specifically the Central Print Service (CPS) must have a valid CA certificate.
If the solution does not have a valid CA certificate, upon choosing "Release Jobs" the error message will appear:
An unexpected error has occurred.
The following exception has occurred.
Please contact the system administrator and quote the following information:
Error: javax.net.ssl.SSLHandshakeException : sun.security.validator.ValidatorException : PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException :
unable to find valid certification path to requested target.
Solutions:
- Purcahse and apply a verified CA certificate from a valid CA authority.
-
Disable the SSL Verification within the CPS:
- Login to the PrinterOn Configuration Manager.
- Select Advanced, then Components.
- Select configure on the Central Print Service component.
- Select the Basic tab.
-
Uncheck the option for Enable SSL Verification (see image below).
- NOTE:
- Applies to PrinterOn Enterprise 3.x and later.