Troubleshooting PWC5002: The print job PrinterOn Printing Service was set to a PrintWhere PrinterOn Model Plug-in cannot be printed. - c06236914

While trying to submit a print request through the PrinterOn solution using the PrintWhere applicatoin the error message appears: Troubleshooting PWC5002: The print job PrinterOn Printing Service was set to a PrintWhere PrinterOn Model Pluig-in cannot be printed.

Steps to resolve:

1. Confirm the print driver being used is supported on the system where the PrintWhere application is installed
2. Confirm the user using the PrintWhere application has the appropriate permissions to run the application and install the associated or required print drivers (Local administrative permissions or a user with elevated rights is required)
3. Confirm the Microsoft Windows Print Spooler service is running on the machine
4. Attempt to remove and re-install the PrintWhere application on the machine and attempt to print the print request again

NOTE:

Applies to PrinterOn PrintWhere 6.x and later.