What is Job Reference ID" used for when using the PrinterOn Enterprise solution?" - c06230003
The Job Reference ID is a major part of identifying a job and any potential issues encountered during the print submission. This reference ID is a unique identifier for each and every job and can be used to trace each print request as it passes through each component within the solution.
Things to consider:
- When a print job fails to process, determine if a job reference ID was returned from the PrinterOn Enterprise solution
- If a Job Reference ID is NOT returned, the job failed to be accepted by the PrinterOn status server service. Therefore troubleshooting efforts should begin at the Central Print Services
- If the job Reference ID is present on the job, but the print job fails then the troubleshooting efforts should begin at the PrinterOn Anywhere server.
Applies to PrinterOn Enterprise 2.x and later.